Managing People (MP) is comprised of various modules designed to provide the fundamental skills required by managers and supervisors to reach their business objectives.
MP is beneficial for all leaders in any level of the organization.
MP can be run in three consecutive days or in half-day or one-day modules.
Creating a Productive Work Environment.
Communication Skills - active listening, constructive feedback, and providing recognition.
The Delegation Process.
Four Styles of Conflict Resolution.
A Conflict Management Process.
The Coaching Process.
Providing Effective Performance Evaluation.
At the conclusion of Managing People participants will be able to do the following:
Set clear direction for all employees.
Understand and utilize various motivational methods.
Build trust and better working relationships with subordinates.
Listen actively.
Effectively provide balanced feedback on performance
Apply a process for successful delegation
Confidently use conflict management skills
Appropriately apply coaching skills
Conduct constructive and effective performance evaluations
* available as ONLINE modules and modules covering a 3-day Classroom workshop.
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Managing Millennial's In The Workplace
Managing Millennial's In The Workplace is designed for leaders who find they lead a very diverse group of employees including young people popularly named Millennial's.
Based on the bookMillennials in the Workplace: HR Strategies for a New Generation by Neil Howe this course provides the necessary information to leverage the strengths of this generation and enables the participant to successfully lead them.
The workshop objectives are:
Complete the Gen IQ Test and understand how you view generations.
Know the key characteristics of the Millennial generation and how those characteristics impact work and relationships.
Understand how you are able to motivate and engage your Millennial employee.
Recognize and take action on personal barriers to working effectively with Millennial employees.
Identify and plan actions needed to engage and energize your Millennial employees.
Understand and plan for how you will lead all generations you work with.
* available as a 2-day classroom workshop.
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Goal Oriented Time Management
Goal Oriented Time Management (GO Time) is designed for managers and presents a flexible system that allows them to make the most effective use of their time.
New managers learn to control high priority items and eliminate time wasters. Experienced managers find new methods to become more effective with their time.
The GO Time workshop is based on three critical areas: Goal Setting, Time Analysis, and Prioritizing/Decision Making.
Career and Organizational Goals
Active and Reflective Time Categories
Analyzing Time Use
Prioritizing Guidelines
The Decision Action Mode
Personal Action Time Savers
Time-Wasters
Strategies for Maximizing Time Use
At the conclusion of GO Time participants will be able to do the following:
Establish goals
Use goals as a basis of time management decisions
Analyze effective use of time
Identify "active" and "reflective" time
Prioritize management activities
Effectively use the Decision Action Mode for time management decisions
Develop a plan to eliminate at least 4 personal time-wasters
Build a Personal Action Strategy for implementing GO Time principles
* available as a 1/2-day classroom workshop.
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Effective Interviewing Skills
Effective Interviewing Skills (EIS) is a two-day workshop designed to provide managers and supervisors with the knowledge, skills, and processes necessary to identify critical job requirements and candidate qualifications.
The legal aspects of the interviewing and hiring process are introduced to avoid potential bias and litigation.
EIS is beneficial for supervisors, managers, and other employees what are involved in the face-to-face interviewing process.
Job Descriptions
Interviewing Guides
Conducting an Interview - opening, uncovering information through effective questions, closing
Evaluating and Comparing Candidates
Legal Considerations of the Interview Process
At the conclusion of EIS participants will be able to do the following:
Develop a comprehensive job description
Prepare an interview guide to be used during the interview process
Use effective questioning techniques
Recognize legal and illegal interviewing procedures and questions
Evaluate and select a successful candidate
* available as a 2-day classroom workshop.
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Interpersonal Communication Skills
Interpersonal Communication Skills (ICS) is a one-day workshop which demonstrates that clear communication will lead to a more effective working environment and better relationships within the workplace.
ICS stresses the skills of valuing, listening, clarifying and confirming.
ICS is beneficial for managers and supervisors at all levels of the organization.
Barriers to Communication
Active Listening
Clarifying and Confirming
Valuing Concepts and Strategies
Constructive Feedback
At the conclusion of ICS participants will be able to do the following:
Develop a positive work environment with open communications
Apply appropriate techniques to motivate staff to exceed performance expectations
Communicate clearly to build trust and effective working relationships
Resolve communication problems quickly with the team
Foster collaboration and cooperation within the team and other organizational groups
Managing People (MP) is comprised of various modules designed to provide the fundamental skills required by managers and supervisors to reach their business objectives.
Managing Millennial's In The Workplace is designed for leaders who find they lead a very diverse group of employees including young people popularly named Millennial's.
Goal Oriented Time Management (GO Time) is designed for managers and presents a flexible system that allows them to make the most effective use of their time.
Effective Interviewing Skills (EIS) is a two-day workshop designed to provide managers and supervisors with the knowledge, skills, and processes necessary to identify critical job requirements and candidate qualifications.
Interpersonal Communication Skills (ICS) is a one-day workshop which demonstrates that clear communication will lead to a more effective working environment and better relationships within the workplace.
